Please Post a blog. Please see Sample Emails from other Consumers below!!
Visits
We have heard from hundreds of people who have had similar experiences (please see some of the emails and pictures below). We have been contacted by one of the top three class action lawsuit firms and are collecting contact information for the purpose of filing suit against ConAgra. It is unthinkable and unconscionable that ConAgra Foods continues to get away with this outrageous, irresponsible behavior. Together we will get their attention. Please forward our website on to as many of your friends as possible. Please also share us with your local media and let us know when they do a story. We will add it to the website. Follow us on Facebook and Twitter. This web site was put up after a year of frustration, conversations and general disregard for corporate responsibility. Further motivation was provided when they refused to replace our microwave and offered us $30 as a "goodwill" gesture and threatened us with breach of contract/legal action if we disclosed any of this information to anyone. As you can see below, our microwave was ruined by one of ConAgra Foods, Inc. dba Orville Redenbacher's Gourmet Microwave Popcorn bags. It caught on fire, turned the inside of our microwave brown and smoked up our house. It was taken outside immediately, extinguished and then thrown in the garbage. Of course the Claims Management Services Company (Sedgewick CMS), which is on retainer with ConAgra Foods, said that we needed to provide the burnt bag to verify our claim. This was eight months after it happened. Needless to say that was not possible. We shared with them all of the pertinent information with them, jumped through hoops, sent the other bags with the box, etc. "Their lab" tested it and it popped wonderfully of course. |
 |
| This is our microwave. It used to be white on the inside. It smells of smoke/burnt popcorn and we experience it every time we use it. It also puts a not so wonderful flavor in my food. |
 |
| Different angle. |
 |
| Broader Perspective. :) |
 |
| Cameo for the Company aka ConAgra Foods. |
 |
| These are the other bags that they asked us to send to the lab to be popped. Of course it was not an independent source so you know they popped perfectly!!! |
Mr. Redenbacher was a genius and built an amazing Company through hard work, dedication, continual improvement and a passion for his popcorn. He was growing his own by the age of 12. We are sure Mr. Redenbacher was a very honorable man during his lifetime. If he was still alive there would be no need for this site. He understood customer service. Our beef is with ConAgra Foods who unfortunately bought the Orville Redenbacher Company in 1983. As usual the corporate giant has lost touch with the very consumers that put the company on the map in the first place. All of this could have all been avoided if they had just replaced our microwave. It would have cost a mere $115 dollars. Now this is being released to the media and we know we are not the only ones who have had this experience. Please post a blog about your experience. So Corporate Bigwigs, what now? Funny, they are paying Google to suppress our site. Below you will see letter we received from the Claims Management Company along with the "General Release" we were asked to sign. If you have had a similar experience or if the reading of this just inspires you as we stand up against the Ivory Towers, drop us a line at info@orvilleredenbachersux.com or Please Post a blog. Thank you for your encouragement and support. We will forward all emails to ConAgra Foods. Media & Press ReleasesOrville Redenbacher and the Case of the Exploding Popcorn Bag
|
A Sampling of Emails Received from More Consumers
From: Brendan Morgan
Sent: Tuesday, September 18, 2012 6:35 PM
To: info@orvilleredenbachersux.com
Subject: Broken Bags
Every bag exploded in my microwave, here is a pic.
--
Best Regards,
Brendan
 |
From: Bryan Crowley
Sent: Sunday, June 24, 2012 10:09 PM
To: info@orvilleredenbachersux.com
Subject: popcorn problem
I also had a bag of orvill that caught on fire and looked like melted carpet. microwave is ruined and house still stink days later.
From: BURNT HANDS [mailto:noreply-comment@blogger.com]
Sent: Monday, June 11, 2012 4:48 PM
To: info@orvilleredenbachersux.com
Subject: [Orville Redenbacher Sucks] New comment on info@orvilleredenbachersux.com.
Conagra food sent my complaint to a company called Sedgwick Claims Management Services . When the caremel flavored popcorn first came out , The instructions were to pop the bag , add the caremel , nuke 1 more minute , then shake the bag to spread the caremel evenly . I am positive !! They denie it . So I have 2nd and 3rd degree burns when the bag exploded on my hand . It's Bull crap . I need to find proof that they changed the instrutions , and they will not offer any compensation of ANY kind . I have the letter in my hands . Judy Cody from Sedgwick . Please help! Jim marlin
From: Priscilla Braxton
Sent: Sunday, April 22, 2012 2:24 AM
To: info@orvilleredenbachersux.com
Subject: Done with Orville
Hello, I have been reading some of the complaints about the Orville Redenbacher popcorn. I have been buying this brand of popcorn for years but NO MORE. There is always at least one or two bags in every box that does not pop because it burns up before it pops. I just popped one bag and it burned. I put the second bag in and it burned as well. I have read some of the post where people responded to the complaints by saying you don't put a bag of popcorn in the microwave to pop and walk away without noticing it. Well let me tell you I stand there while the popcorn is popping. I do not walk away I wait for it to pop or in this case to burn up. It puts a terrible smell in the house. When you open the bag the smoke just comes pouring out. It is awful I had to turn on the exhaust fan and open the doors to let the smoke out. I threw the bag in the sink and drowned it with water. It is not just one type of bag it is all of them. The big bags the small bags and the bowl. I would like to know where I can lodge a complaint. Something needs to be done. This popcorn needs to be pulled from the shelves. I am done with buying this brand of popcorn.
Thank you
From: Cheryl
Sent: Sunday, February 19, 2012 11:54 AM
To: info@orvilleredenbachersux.com
Subject: My microwave is damaged by popcorn
I was microwaving orville redenbachers popcorn for my grandaughter last night when the bag started sparking and my house smelled of wires burning. the inside of my microwave melted. I am very upset because it is not that old. I know the popcorn caused this problem. I am not on facebook so I can not look at the information. Please help me Cheryl
From: Mark
Sent: Monday, February 13, 2012 12:06 AM
To: info@orvilleredenbachersux.com
Subject: my popcorn story
I am so I can tell this story to someone that can relate. Three days ago I made popcorn for my children(Orville Redenbacher brand) After 2 minutes smoke filled my kitchen. I opened the microwave & smoke billowed out. The popcorn did not pop & black tar like substance came out of the bag. My youngest son who is 3 came in the kitchen. I was opening windows & doors & telling him to get out. Ever since then he has had a bad cough. We are taking him to the doctor tomorrow. So I would also like to get a new microwave as mine looks exactly like yours.
From: Isaac & Flora
Sent: Sunday, January 22, 2012 3:56 PM
To: info@orvilleredenbachersux.com
Subject: bags burn
Every time I pop the same pop.the bags end up burned on the underneath leaving larges holes where the popcorn falls thuru. Kernals all over the microwave. ..what a mess.
From: Yvonne Sawyer
Sent: Wednesday, January 11, 2012 7:09 PM
To: info@orvilleredenbachersux.com
Subject: (no subject)
my name is yvonne sawyer. i bought some popcorn, one it had six bags in it and only one bag was good, they all stuck together, that has never happened before, i took it back to the store but they couldn't do anything about it, i just wanted to tell you about it.
From: Cheryl Hodgin
Sent: Tuesday, December 20, 2011 8:28 PM
To: info@orvilleredenbachersux.com
Subject: Popcorn
I bought a large case of microwave popcorn I''m in Canada, the bags aren't popping and have nearly caught fire. I know it get cold up here but I don't need the heat. lol good luck with the law suit.
Cheryl
From: Dan Marina
Sent: Thursday, November 17, 2011 12:27 PM
To: info@orvilleredenbachersux.com
Subject: Another Popcorn Fire
Red,
Last night my wife put a bag of Redenbacher Popcorn in our microwave, set it, and and left the room to get something. When she returned, the room was filled with smoke and the bag of popcorn was on fire. The fire in the microwave was so bad that it melted the vent on the microwave and I believe the internal electronics because the power shut off and the microwave will not work. Thankfully the cabinets above my microwave did not catch fire, however, if she had not walked in as soon as she did I believe they might have. Now I have to buy a new microwave. I have attached pictures of the damage. I really hope something is done to hold them accountable for this kind of negligence soon before someone is seriously injured.
 |
 |
 |
 |
Sent: Sunday, September 11, 2011 11:03 PM
To: info@orvilleredenbachersux.com
Subject: Problematic Popcorn
Hey Red-
I'm a sophomore in college who bought some 100 calorie Orville Redenbacher's Smart Packs (Kettle Corn Flavor) to enjoy in my dorm room. Huge mistake! I spent six bucks for ten of these little things (quite a bit for a college kid on a tight budget) and so far every single one has burned through the bottom of the bag, sometimes without any of the kernels popping. What gives?
Even more frustrating is how googling for solutions just brings up positive reviews and company websites. This product is clearly faulty- I want my money back.
Attached is a picture of one the bags. Keep doing what you're doing- I can't wait til this makes headlines.
Sincerely,
Frustrated in Florida
 |
Sent: Monday, September 05, 2011 2:38 PM
To: info@orvilleredenbachersux.com
Subject: similar experience
I just made a complaint to the ConAgra folks about the damage a bag of Orville reddenbacher popcorn did to my microwave. I came across your website and wanted to let you know I had a similar experience as you. The bag never caught fire because I immediately stopped the popping process. Can't imagine what may have happened if I had not been actually standing right there. Marti Trogdon
Sent: Sunday, August 28, 2011 5:32 PM Yes...it is happening to us too ! ConAgra popcorn explodes in our microwave and is still smoking !
Sent: Saturday, August 27, 2011 5:11 PM Have had 2 bags to burst! It is not a pretty sight or smell. Did absolutely nothing different than other bags but one really made a big mess! Popcorn everywhere but in the bag! Huey Gaines
|
Sent: Wednesday, March 30, 2011 12:56 PM
To: info@orvilleredenbachersux.com
Subject: burned popcorn bags
Hi I tried to add to the complaint board but was unsuccessful so here is my experience and really sorry about yours! I use the 94% ff O.R. popcorn several times a day (the 100 calorie bag as well as the larger, 240 calorie bag) and THE BOTTOM OF THE BAG BURNS EVERY SINGLE TIME. The way to "resolve" this situation is to take out the bag within a minute, as it starts to burn and REPOP the 50% or so of the unpopped popcorn in another container. This NEVER happens with other brands of popcorn. I find it disgraceful that, given the number of incidents reported, nothing is done about this. There was a time when I intended to send the company the dozens of burned bags, but I just knew they would blame the "user" for creating the situation (high setting, too long in the microwave, etc.). I think the person who suggested VIDEOTAPING these events had a good idea, though the manner of addressing others was certainly problematic. PUT IT ON YOUTUBE! Meggie |
Subject: I had kettle corn burst into flames too! see pics
Wednesday, March 30, 2011 12:56 PM
Hi I found your posting and saw this and was shocked as I just got off the phone with them and they said they have never had a report of a similar incident. I put in my 3.0 oz bag of Kettle Corn Smart Pop on half power for its size and only 2 mintues! Wow somehow it still burst into flames leaving a horrible orange carmel spray all over the inside EXACTLY like yours! ALso the house is comeplety smelly from toxic fumes, i have the bad its burned to a crip! the kitchen had to be professionally cleaned to get rid of the smell but it still lingers. I too was offered $30 compensation or go to claims, I chose claims. Now in process to see what they do. I agree ConAgra is a devil of a company, one the corporate giants. What else can we do? I also have damage to my eyes which keep on watering from the smoke.Feel free to keep in touch in regards to this and I'll let you know any updates as this progresses. Thanks for posting your website, good to know I was not alone. Should call it NeglegentPop instead of Smart Pop.
--
Trish
 |
 |
 |
 |
From: Tov
Sent: Sunday, April 24, 2011 7:39 PM
To: info@orvilleredenbachersux.com
Subject: Exploding popcorn
My brother got a single of the Smart Pop the other day as an Easter gift. Put it in the microwave maybe 30 minutes ago now. It was in for 25 seconds before I noticed all the smoke coming from the kitchen. My brother opened the microwave door and saw that the butter was burning everything. We put the bag out without dousing it and snapped a pic. If you look inside the butter looks like fucking napalm. And we made napalm as kids (military family here) so yes, it looks and has the consistency of napalm. Black goopey mess and the goop is all from the butter. We never used water to put out the fire, we sealed the bag in a tin so it wouldn't get oxygen. As soon as we put it out I got online and came across your site. It's the first site out of like thirty that isn't selling bullshit about how great the popcorn is. I'm attaching one of our pictures of the bag below.
Sincerely, |
From: Leila Cruz
Sent: Monday, December 13, 2010 7:49 AM
To: info@orvilleredenbachersux.com
Subject: house burned down due to popcorn-disabled mom 4 kids
Hi; I am going to court with my landlord next week about a case in which my home burned due to this popcorn. My son simply put it into the microwave and hit the popcorn button and he is now being saddled with the guilt of supposedly burning down our house by hitting a button!!! Any information you can provide me to take to court with me would be most helpful, I am a disabled single mom with four kids, this child has been cooking popcorn for months but we bought this on sale from Sam’s club and this disaster happened. The landlord will not listen to me about the fires reported all over the country or file claim with Sedgwick, she just keeps attacking me and unfortunately my kids-even going so far as to suggest they should have been aborted, yes all of this over a popcorn bag that caught fire! Please provide any information you can, i will even pay postal cod charges if you cannot email it to me! thank so much |
From: Ginger Dzubella
Sent: Wednesday, November 17, 2010 10:57 AM
To: info@orvilleredenbachersux.com
Subject: Burned bags
I wanted to leave this in the blog, but it wouldn't work. I'm currently pregnant & putting down a lot of popcorn. I buy Act II for no particular reason & it always comes out perfect. I had a coupon for Orville so I bought it. My first two bags wouldn't pop all the way making the bag look deformed and turned black on the bottom well before the popping slowed down. They also wouldn't open. My 3rd bag popped all the way, but when I took it out there was a black hole in the bottom & it also wouldn't open. The popcorn tastes okay, but never again will I buy this brand. Glad my microwave is okay though it was very hot, and popping 3 bags seriously disrupted my prescribed bed rest.
From: Wanda Oliver
Sent: Tuesday, November 02, 2010 7:37 PM
To: info@orvilleredenbachersux.com
Subject: Popcorn
I recently bought Orville Redenbacher 94% fat free microwave popcorn. It catches fire in the microwave...I was standing nearby so there was no damage. I tried another bag, fire starts shooting in my microwave like it was about to short it out. What is with this stuff? Thank you, From: Rob Rob has left a new comment on your post "Popcorn bags will catch on fire . . .": From: spklr spklr has left a new comment on your post "Popcorn bags will catch on fire . . .": From: Mary Ellen & Lorne Same happened to us on July 7th, 2009. Followed instructions for 2 1/2 minutes. 10 Seconds early toxic smoke belched from microwave. Actual fire inside the bag. What to do? I have THE BAG. From: Andrew Hi there, Andrew and Tamara From: Scott Grayban I stay far away from any Con Agra products -- way too many problems with them that they won't own up to. Since I live near farms I get all my stuff fresh instead of pre-packed with chemicals and burning bags. |
 |
 |
 |
 |
 |
 |
Other Links of Interest
